Find a solution for any issue with your timepiece

I got my new Ballast and it is not working
If you haven’t used your Ballast for prolonged period you may need to wind up your timepiece. Please refer to the instruction here
Wed, 13 Jul, 2016 at 12:11 PM
My Ballast stops working after some time
Your Ballast has self-winding automatic movement at its core. Nevertheless sometime it may not have enough motion and it may not be fully powered. In t...
Wed, 13 Jul, 2016 at 12:11 PM
My Ballast shows inaccurate time
Your Ballast is an utterly robust and reliable piece of machinery crafted in Japan offering 40 hours of timekeeping accuracy. If you haven’t used your w...
Sun, 10 Jul, 2016 at 11:55 PM
My Ballast is not working
Please review instructions here If it doesn’t help please contact us here
Fri, 15 Jul, 2016 at 11:39 AM
Who can I contact for repairs or services?
To contact repair or service center please first register your timepiece here. To find an authorized service center please go here
Fri, 15 Jul, 2016 at 11:40 AM